- Fill in Average Order Value, Purchase Frequency, and Customer Lifespan. Each control is labeled; you do not need to paste a JSON blob.
- Click "Calculate" to run the tool in your browser.
- Read the result below the form and copy it if you need it in another app.
Customer Lifetime Value (LTV) Calculator
The Customer Lifetime Value (LTV) Calculator estimates the total revenue a business can...
How to Use This Tool
Learn More About Customer Lifetime Value (LTV) Calculator
Understanding Customer Lifetime Value (LTV)
Customer Lifetime Value (LTV) is a crucial metric for businesses as it predicts the total revenue a business can reasonably expect from a single customer account. It helps in making strategic decisions related to customer acquisition, retention, and marketing spend.
LTV Formula
LTV = Average Purchase Value Purchase Frequency Customer Lifespan
Factors Affecting LTV
LTV can be influenced by:
- Customer Loyalty: Retaining customers for longer periods increases LTV.
- Purchase Frequency: Encouraging frequent purchases increases LTV.
- Purchase Value: Increasing the value of each purchase increases LTV.
- Customer Satisfaction: Satisfied customers are more likely to remain loyal and make repeat purchases.
About
Examples
Valid input values
{
"Average Purchase Value": 50,
"Purchase Frequency": 4,
"Customer Lifespan": 3
}LTV: $600.00 ($50 × 4 orders/year × 3 years)
Another value
50, 4, 3
LTV: $600.00 ($50 × 4 orders/year × 3 years)
Use Cases
- Determining the value of acquiring new customers.
- Evaluating the effectiveness of customer retention strategies.
- Prioritizing customer segments based on their LTV.
- Making informed decisions about marketing spend.